Privacy statement

You trust us with your child, and with that also with personal data. Here you can read which data we use, what for, how long we keep it and what your rights are.

Who are we?

Ukkie is a childcare centre offering day care, a toddler group and after-school care (BSO) at De Voorst 21A, 8325 XC Vollenhove. We are the controller responsible for the data we process about you and your child. You can reach us at info@ukkievollenhove.nl or 0527 24 11 90.

Which data and what for

We only ask for data we really need. For each situation you can see which data that is, why we use it and how long we keep it.

Booking a tour

Which data
Your name, email address, phone number, the time you chose, who is coming along and your comments.
What for
To plan the tour and get in touch with you.
Legal basis
Your request, before there is a contract.
How long
Up to six months after the tour, unless you register your child.

A question via the form, WhatsApp or email

Which data
Your name, contact details and your message.
What for
To answer your question.
Legal basis
Our legitimate interest in handling questions properly.
How long
As long as needed for your question, and no more than a year.

Registering your child and the childcare

Which data
About your child: name, date of birth, citizen service number (BSN) and any VVE-indicatie (early childhood education referral). About the parents or carers: name, address, date of birth, BSN, marital status, phone numbers, occupation, and your religion if you fill it in. Also your IBAN, the care you would like, the family situation you tell us about and your signature.
What for
For the placement and the contract, the invoices and the direct debit, and the care of your child. We need the BSN for the Tax and Customs Administration (Belastingdienst), so that you can receive childcare benefit (kinderopvangtoeslag).
Legal basis
The contract with you and our legal obligations, such as under the Childcare Act (Wet kinderopvang) and tax law.
How long
As long as your child is with us. After that we keep the financial records for seven years, because the law requires it. We delete other data no later than two years after the childcare ends.

Your child's health

Which data
Allergies, diet, medicines, and the name and phone number of the GP and dentist.
What for
So that we can care for your child well and safely, and call the right people in an emergency.
Legal basis
Your explicit consent, which you give when registering. Health data is extra sensitive; only the staff who care for your child can see it.
How long
As long as your child is with us.

Photos and newsletters

Which data
Photos of your child and your email address.
What for
Photos on our social media, and newsletters with information about the childcare.
Legal basis
Only with your consent. You can withdraw it at any time; we will then remove the photos as soon as possible.
How long
Until you withdraw your consent or your child leaves us.

Applying for a job or a placement

Which data
Your name, contact details, CV, diploma and motivation.
What for
To assess your application and keep in touch with you.
Legal basis
Your application, before there is a contract.
How long
Until four weeks after the end of the procedure. With your consent we keep your details for no more than a year, for a future vacancy.

Who we share data with

We never sell your data and only share it when necessary:

  • Tax and Customs Administration (Belastingdienst), for childcare benefit. This is required by law.
  • GGD (municipal health service) and the municipality, when needed for supervising the quality of the childcare or for a VVE-indicatie.
  • Companies that work for us, such as the supplier of the parent portal and our administration, our website and email hosting, and the bank for the direct debit. We make agreements with them about handling your data safely and confidentially.

Security

We take appropriate measures to protect your data. Only staff who need the data for their work can access it. The website uses a secure connection, so what you fill in on a form is sent encrypted.

This website

  • No cookies for visitors. We use no cookies, no visitor statistics and no advertising code. Only the "What do you bring?" list remembers on your own device what you have ticked off; this never reaches us.
  • No data sent to other parties. Fonts and photos are stored on our own server. No services from Google or social media are loaded.
  • Links to other websites. If you click a link to, for example, WhatsApp, OpenStreetMap or the Belastingdienst, that party's privacy policy applies. If you send us a message via WhatsApp, WhatsApp also processes your data.

Your rights

You can always ask us:

Access

Which data we hold about you or your child.

Rectification

To correct data that is wrong.

Erasure

To delete data we no longer need or don't have to keep.

Withdraw consent

For example for photos or newsletters.

Restriction or objection

To a particular use of your data.

Data portability

To receive your data in a file, so you can give it to someone else.

Send your request to info@ukkievollenhove.nl. We will respond within one month. To prevent someone else from requesting your data, we may ask you to confirm who you are.

A complaint

Not happy with how we handle your data? Let us know first, and we will look for a solution together. If we can't sort it out together, you can file a complaint with the Autoriteit Persoonsgegevens (the Dutch Data Protection Authority).

This privacy statement was last updated on 10 November 2026. If anything changes, we will update this page.

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